KNOWLEDGE OVERVIEW

Extensive knowledge and experience in using, supporting and implementing:

Operating Systems

Microsoft Windows 2000, XP, 2003, Vista, 7, 8, 8.1, 2008, 2012, 2016 and 2019 (Professional, Server and all variants)

Linux (Red Hat) and Apple Macintosh Operating Systems up to and including OSX Catalina. 

Apple iOS and Android Mobile Device operating systems.

Network Hardware

Cisco, Meraki, Ubiquiti and other brands of firewalls, routers, switches, Wireless Access Points, IP telephones, ATA adapters.

HP and Dell Servers, Storage Area Network and Network Attached Storage devices, PowerVault backup library solutions.

Telstra IP Telephony (TIPT) solutions, as well as Polycom and Cisco telephony hardware.

Office, Internet and Security Applications

Microsoft Office 97, 2000, 2003, 2007, 2010, 2013 and 2013 as well as Office 365 and 2019 ProPlus variants in single user and distributed computing environnments.  

Lotus Domino Server and Notes client support and deployment.

Microsoft Exchange Server 2010, 2007, 2003, 2000 and 5.5 on premises as well as Exchange Online in the Office 365 platform.

Microsoft Azure platform, including the Microsoft cloud security products and services.

SharePoint Online and SharePoint 2013 on premises.

Blackberry Enterprise Server

UniCentre Service Desk, BMC Remedy, Service Now, Peregrine ServiceCenter, NEXUS and Kaseya (VSA) ITSM systems.

VMWare ESX and vSphere, Microsoft Virtual Server and Workstation technologies.

Citrix MetaFrame XP, Presentation Server, XenApp up to 6.5.

Cisco Call Manager, Cisco WebView, Prime and associated technologies as well as the Telstra TIPT Broadsoft management platform.

Symantec, BitDefender, Kaspersky, Veeam antimalware and backup solutions.

zScaler Internet security platform.

Specialist software applications for a variety of employers and clients.

 

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